Introduction

Building Community & Embracing Diversity

The Art of Compassionate Communication

Facilitation Skills: Decision Making & Conflict Resolution

Personal Empowerment & Leadership Skills

Celebrating Life:
Art & Creativity

What is facilitation?

Facilitation is a diversity of tools, techniques and skills to help a group of people work well, both in defining a common vision, making decisions, and achieving their goals, and in creating a relational climate where trust prevails and communication is fluid, empathic and honest. It is also useful to solve conflicts, when they arise, in combination with other techniques, like mediation or different types of forums.

The facilitator may be a member of the group with appropriate knowledge and skills —in this case it is recommendable for every group to have different people trained to carry out these tasks and rotate in the role. Or she may be somebody from outside the group, which is specially useful when a difficult decision must be made, or when a conflict lingers on and the group doesn’t have the means to solve it with its own resources.

• Levels of development in organizations
• Three aspects to be considered when facilitating any kind of meeting
• What to observe in a group
• Facilitation techniques

Sitting in a circle helps us to fully see each other as peers sharing meaning, creativity, and a common center