Introduction

Building Community & Embracing Diversity

The Art of Compassionate Communication

Facilitation Skills: Decision Making & Conflict Resolution

Personal Empowerment & Leadership Skills

Celebrating Life:
Art & Creativity

Local, Bioregional & Global Outreach

 

2b. Facilitation Skills: Decision Making and Conflict Resolution
The Art of Facilitation How to Make Good Decisions Understanding and Learning from Conflict

Different systems to make decisions

The following table shows different methods to make decisions. Each one can be appropriate in different cases. Even the autocratic model - where the decision is made by a single person - can be very useful in extreme situations of crisis. Every group should consider what the best option is for its particular case, according to its level of maturity and training. In many cases, groups use a combination of systems.

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Autocratic
One person decides

Very Fast
Good in crisis

Less likely to be the wisest decision

Consultative
Autocratic with advice from others

Fast
More ideas and information

Takes more time
Less chance of acceptance and commitment by others

Minority
Experts, or those with vested interest

Faster than whole group
Decision by “experts”

All points of view not necessarily heard
Not necessarily representative

Majority
Voting

Can be used with any size group
Most people know this procedure

Win/lose mentality
Lack of commitment by losers
Issues become personalized

Consensus
Loyal minority agree to support majority

All opinions aired
Promotes synthesis of ideas
Elicits more commitment

Takes more time
Requires mature members
Progress can be blocked by one person
Best in small groups... difficult in large groups
Can end up operating on lowest common denominator

Unanimity
Everyone totally agrees

Most comfortable

Almost impossible to achieve with more than 2 people