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Building Community & Embracing Diversity The Art of Compassionate Communication Facilitation Skills: Decision Making & Conflict Resolution Personal Empowerment & Leadership Skills Celebrating Life:
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Some Elements of Active ListeningLiberate our MindWe can hardly advance a truly efficient communication if our starting point is not an active listening. And to listen, in addition to applying our senses, we have to liberate our mind –of our preoccupations, prejudices, assumptions, etc. Our mind is so full of “things” that we are unable to listen and take on what others try to tell us. Only a deep inner silence allows us to be fully open to other people’s voices. EmpathizeTo listen is not only hearing words, but being open, accepting and empathizing. Besides trying to understand what people are saying, you should pay attention to your perceptions, emotions and the context of who is speaking. To listen effectively you need to be humble, stop your quick stepping into lecturing others, and instead look for connections at the level of your shared experiences. Ask and ReformulateAsk to clarify things, become more conscious, and allow wisdom to
come out of who is speaking. Inquire into the emotional state of your
partner. Ask to check if your understanding of what the speaker is
saying is correct.
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Besides applying our senses, emptying our minds - from
prejudices, assumptions, etc. - is a first condition for good listening.
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