Introduction

Building Community & Embracing Diversity

The Art of Compassionate Communication

Facilitation Skills: Decision Making & Conflict Resolution

Personal Empowerment & Leadership Skills

Celebrating Life:
Art & Creativity

Local, Bioregional & Global Outreach

 

2a. The Art of Compassionate Communication
Active and Deep Listening Giving and Receiving Feedback Compassionate Communication

“The only way to avoid criticism is to do nothing, say nothing, be nothing”
—Elbert Hubbard

Giving and Receiving Feedback*

One of the most difficult skills to learn in communication is how to handle critical feedback —whether we are giving it or receiving it, there is both opportunity and peril in any message. Properly handled critical feedback becomes constructive and provides information on what’s working and what’s not.

The world over, people tend to like to hear what is consistent with their own views and to resist ideas contrary to their belief structures. One of the reasons why we tend to resist critical feedback is that a good part of our self-image is based on how others view us. When we find out that someone sees us in a less-than-positive light, we may feel devastated.

However, in today’s rapidly changing environment, our ability to adapt, change, and grow as a result of feedback is increasingly important. We must learn to accept and welcome critical feedback as a vehicle for learning and growing.

* This section is mainly based on the book 'Giving and Receiving Feedback', by Patti Hathaway (see bibliography)

Future Communication

Source: ShareCG
Can we imagine a different future, with a better communication?