Introduction

Building Community & Embracing Diversity

The Art of Compassionate Communication

Facilitation Skills: Decision Making & Conflict Resolution

Personal Empowerment & Leadership Skills

Celebrating Life:
Art & Creativity

Local, Bioregional & Global Outreach

 
2a. The Art of Compassionate Communication
Active and Deep Listening Giving and Receiving Feedback Compassionate Communication

Giving Positive Feedback

Providing positive feedback is the act of affirming, accepting, or approving of someone’s behaviour or actions. Positive feedback can improve our relationships, increase confidence, encourage motivation, and make things easier and more enjoyable for everybody. However, do not forget that our intention must be honest, that we want to celebrate the way our lives have been enriched by others. We don't necessarily want to get something in return.

Guidelines for giving positive feedback

  1. Tell the person in specific, descriptive terms what he or she did that has contributed to our well-being
  2. Tell the person how you feel about the behaviour or how the behaviour will affect others
  3. Tell the person which needs of ours have been fulfilled with that behaviour
  4. Encourage more of the same behaviour
Poor Appreciation
Good Appreciation
“Great! It is a beautiful mural”

“I am thrilled (Feeling) to see you kids spending your weekend creating this mural (Observation). It means so much to me when people work together to make our neighbourhood beautiful like this (Need)”
“Great report, Jill. Looks really good”

“Jill, I wanted to tell you that I am impressed (Feeling) with your report, specially with the analysis of the numbers and how well you explained the statistics you compiled in the written part of the report (Observation). I am sure it is going to save us a lot of time (Need). Thanks for doing such a thorough job.”

 

 

Monkeys

We all like positive feedback